The Client needs a rockstar Court Tools Support Specialist to handle tech and customer service for certification, registration, and licensing programs. Reporting to the General Counsel, you'll be the go-to problem solver for users, ensuring smooth workflows and exceptional service.

What You'll Do:

• Be the hero users need: answer questions, troubleshoot, and guide them through the system.
• Keep things running smoothly by tracking customer interactions and flagging issues to leadership.
• Manage payments, reconcile accounts, and handle the behind-the-scenes details.
• Monitor dashboards, fire off automated emails, and keep users on track with certifications.

What You Bring:

• A high school diploma or GED (bonus points for college).
• At least six months of customer service experience.
• Skills in Microsoft Office and web-based tools.
• A valid Georgia Driver's License (you might need to travel occasionally).

Extra Credit:

• Familiarity with the Georgia court system.
• Two+ years in customer service or call center roles.
• Experience with similar systems or tools.

Why You'll Love It:

• Direct access to the General Counsel.
• Work with a variety of professionals-judges, attorneys, and more.
• Hands-on experience in a fast-paced, collaborative environment.

to apply send resume to jsilva(@)ADAMSMARTINGROUP.COM

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.